What is CandidHeart?
CandidHeart is a relationship readiness platform and Christian relationship community for mature singles who are serious about purposeful, God-aligned marriage.
Frequently Asked Questions
Clear answers for purposeful preparation.
Everything you need to understand how CandidHeart works, from onboarding and preparation to verification, introductions, safety, and premium access.
General
Who is CandidHeart for?
CandidHeart is for mature, practising Christians over 28 across Nigeria and African diaspora communities, including never married, divorced, and widowed adults who are ready for marriage.
Is CandidHeart for casual connection?
No. CandidHeart is not for casual connection, friendship, or seeing what happens. It is built for preparation, verified community, and purposeful introductions.
Why does your process take time?
Because meaningful Christian connection requires discernment, not speed. Members prepare first, then move toward introductions on verified foundations.
Onboarding & Verification
How do I join CandidHeart?
Create an account or join the waitlist as access opens. Free community access gives members a path into training, resources, and guided preparation.
What happens before introductions?
Members complete structured readiness content, build a thoughtful profile, and complete required verification before entering the introduction community.
Why is identity verification required?
Identity verification protects members, reduces impersonation risk, and creates a safer, more trustworthy community.
What do you verify?
Verification may include identity, health and genotype transparency, and faith and denomination alignment so introductions begin with clarity.
Is genotype and health information handled privately?
Yes. Sensitive information is handled with care and used only for the intended compatibility and transparency purposes.
Why do you verify faith and denomination?
For many members, spiritual alignment is foundational to marriage. This step helps reduce avoidable misalignment early.
Premium
What does premium membership unlock?
Annual premium membership unlocks the verified member pool, curated recommendations, full conversation and connection features, compatibility insight, and access to ongoing support.
Is the free tier a lesser version of CandidHeart?
No. Free community access is the preparation layer: training, resources, tips, and community features. Premium is the natural next step for members ready to be introduced.
What are compatibility insights?
They are deeper alignment signals that help members make more informed decisions with less guesswork.
Why is premium annual?
The annual model is a deliberate seriousness filter. It supports a high-trust community for members who have done the work and are ready for purposeful introductions.
Introductions
How are recommendations selected?
Recommendations are guided by compatibility factors including values, faith and denomination alignment, genotype compatibility, life stage, and long-term relationship goals.
Can I browse everyone publicly?
No. CandidHeart is built for private, curated introductions rather than public profile browsing.
Safety & Trust
How do I report suspicious behavior?
Report concerns through support channels. Safety reports are reviewed seriously and may lead to warnings, restrictions, or removal.
What if I feel unsafe meeting someone offline?
Stop communication, prioritize your safety, and contact local emergency services if needed. Then report the incident to CandidHeart.
Support & Policies
Where can I read your legal and safety policies?
You can review Privacy Policy, Terms of Service, Safety Policy, Community Guidelines, and Code of Conduct in the site footer.
How can I contact support?
Email support@candidheart.com for general help and help@candidheart.com for user assistance. Policy and privacy concerns can be sent to privacy@candidheart.com.
Still have questions?
Reach out anytime or download the app to explore guided onboarding and next steps.
Download the App