Verification & Safety Policy

CandidHeart is committed to maintaining a secure and trustworthy environment for members seeking intentional relationships.

To support this goal, we implement identity verification and safety measures to help ensure authenticity within the community.

1. Identity Verification

Members may be required to complete identity verification before accessing certain features of the platform. Verification may include:

• Government-issued identification
• Facial or selfie verification
• Additional identity confirmation steps where necessary

Verification helps ensure that individuals on the platform are genuine and accountable.

2. Profile Authenticity

To maintain trust within the community:

• Profile photos must accurately represent the member
• Profiles must reflect real personal information
• Misrepresentation of identity is not permitted

Profiles found to contain misleading or fraudulent information may be removed.

3. Sensitive Information

Certain information may be collected to support compatibility and transparency between members, including:

• Genotype information
• Disability information (if voluntarily shared)

This information is handled with care and used only to support the intended purpose of the platform.

4. Safety Measures

CandidHeart may use safety measures to protect members, including:

• Verification procedures
• Monitoring for suspicious activity
• Investigation of reported misconduct

Our goal is to maintain a respectful and secure community.

5. Member Responsibility

While CandidHeart works to protect users, members also share responsibility for their own safety. Members should:

• Communicate thoughtfully
• Avoid sharing sensitive personal details prematurely
• Exercise good judgment when meeting someone in person

If you feel uncomfortable or unsafe, discontinue communication and report the situation.

6. Safety Reporting

Members can report suspicious or inappropriate behavior through the platform. Reports are reviewed seriously, and appropriate action may be taken to maintain community integrity.

7. What Happens After a Report

When a report is submitted, our team reviews the details, evaluates available evidence, and may request additional context from relevant members.

Depending on severity, we may apply immediate protective actions while a full review is in progress.

8. Enforcement Outcomes

Actions may include, based on the nature and frequency of violations:

• Warnings and educational guidance
• Feature restrictions or temporary suspensions
• Permanent account removal for serious or repeated misconduct

9. Offline Meeting Safety Checklist

Before meeting in person, members should take practical precautions:

• Meet in a public place
• Tell a trusted friend where you are going
• Arrange your own transportation
• Do not share financial details or private documents

10. Fraud and Impersonation Red Flags

Be cautious if someone:

• Requests money, gifts, or financial assistance
• Pushes for urgency or secrecy early in conversation
• Avoids verification steps or refuses basic consistency checks
• Uses conflicting personal details over time

Report suspicious behavior immediately so we can investigate.

11. Emergency Disclaimer

CandidHeart is not an emergency response service. If you are in immediate danger, contact local emergency services first.

12. Records and Cooperation

We may retain safety and moderation records where necessary to investigate abuse, enforce platform standards, prevent repeat harm, and comply with applicable law.

Related Policies

• Terms of Service
• Privacy Policy
• Community Guidelines
• Code of Conduct